FAQs
The rented car is insured only for the person who is renting it. In case you wish to have a second driver, the charge is €6 per day, per rental contract, per driver. VAT is included in the price.
You must be over 23 years old to rent a car in Greece and have a valid driving license for at least one (1) year.
- Vehicle Registration Tax
- Local Taxes
- Third-Party Liability Insurance (BCDW)
Note: All authorized drivers of e-MINI-Living cars are insured with third-party liability coverage for bodily injury, third-party liability coverage for material damage, material damage from uninsured vehicle, and fire terrorism. The above coverage is subject to the general terms of the e-MINI-Living contract with its Insurance Company.
If repairs to the car are required, the corresponding liability amount will be applied. You can choose an additional coverage package to minimize this liability amount (optional). In case of a damage incident, file management expenses will be applied.
Note: The renter is fully responsible for any damage that occurs to the e-MINI-Living car, if there is no report to the local police within twelve (12) hours in case of an accident, if the car was driven by someone other than the driver specified in the rental contract, or if there was negligence in the use of the car.
No, the mileage is unlimited.
You must have your driver's license with you at the start of the rental. It must have been issued at least one year before the rental date. Also, you must have your ID card or passport with you. All of the above must show the name of the driver.
Regarding the driver's license: You must hold a driver's license issued by a country in the European Union or an International Driving Permit. The International Driving Permit must indicate that you are authorized to drive the type of vehicle you are renting. The International Driving Permit must be accompanied by the driver's license of the country of origin of the car driver. For every car rental, a credit or debit card is always required as a deposit, even if you choose to pay for the rental in cash.
For every car rental, a credit or debit card is always required as a guarantee, even if you choose to pay in cash. As a renter/driver, you must present a personal credit or debit card to pick up the car. The accepted cards are as follows:
Visa (credit and debit)
MasterCard (credit and debit)
American Express (AMEX)
Maestro
JCB
CHINA UNION PAY
Prepaid cards are not accepted.
The transportation of the rental vehicle by ship is prohibited.
No. Towing is a violation of the rental agreement terms and is not allowed under any circumstances.
Changing the car's return location may mean a higher charge. Please contact e-MINI-Living reservations department for more information.
e-MINI-Living cars should only be driven on paved roads.
There is a grace period of 30 minutes. After that, an extra day will be charged.
In case of returning the car earlier than the date displayed in the reservation, there will be no refund.
In the unfortunate event of a mechanical breakdown, you should contact Mondial Road Assistance at (+30) 210 5158950 (24-hour service). Then, contact e-MINI-Living.
You should immediately call the police and then contact us.
No, there are exceptions to the damages that are not covered by any insurance. Such damages include damages to the bottom of the car, the roof, the wheels, and the tires. Additionally, you are not covered for damages that result from driving on rough terrain, towing another vehicle, transporting explosives, driving in races, driving under the influence of drugs, alcohol, etc. Please refer to the rental agreement for more information.
Yes, the car will be fully loaded at the time of the pick-up.
The rental price includes the basic coverage package. You can purchase additional coverage online, reducing the liability amount. Additional car coverage packages are also available at the e-MINI-Living station upon car pick-up.
If you cancel your booking up to 48 hours before the day and time your rental begins , no cancellation fee will be charged and you will have a full refund.
If you cancel your booking less than 48 hours before the day and time of your rental, we will refund the amount minus € 35+VAT.
If you reserve a vehicle within 48 hours of the rental date and time and you will cancel the reservation, we will refund the amount minus € 35+VAT.
If you will not collect your vehicle at the agreed date and time after 40 minutes, your booking will be automatically cancelled and we will refund your amount minus € 80+ΦΠΑ
Credit card must be under the name of the main driver and he/she must present it at the time of picking the vehicle.
Do you have more Questions?
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If you have any unanswered questions about our services, please feel free to contact us via phone, email or the contact form and we will repond as soon as possible.